Shipping and Delivery
We ship packages Monday though Friday. All orders placed before 12pm EST will be shipped on that same day.
All of our orders are packaged and shipped in a way that’s most economical for you. We use the USPS for most package deliveries, though we will occasionally use the services of UPS and FedEx as well. You can use the shipping calculator in our shopping cart to get real-time pricing.
FAQ: Do you ship internationally?
A: Yes, to nearly every country on Earth! To view the cost, please see the shipping calculator in our shopping cart.
FAQ: Will I be charged any fees on my international order?
A: Every country has their own method of handling fees on imported goods. We don’t collect any fees on your behalf, so this depends entirely on your country’s laws.
FAQ: My shipment has gone a while without a tracking update. What should I do?
A: Contact the shipping company and request an update. Please allow up to 30 days from the last scan date before considering your package lost, or 45 days for international shipments due to longer transit times. If the tracking details exceed the figures above, please contact us with your order and tracking number for a replacement or refund.
FAQ: When will my order ship if placed during a holiday?
A: In the event of a federal holiday when most shipping services are temporarily closed, your order will ship on the next available business day.
FAQ: My order tracking information is showing delivered, but I never received it. What should I do?
A: In the unfortunate circumstance that your tracking info is marked as delivered but you haven’t received your package, please follow the steps below–
- Contact your local post office ASAP and inform them about the situation. If you’re faced with an uncooperative employee, ask the supervisor to check GPS coordinates to ensure that it was delivered to the marked address.
- If the package is deemed to have been misdelivered, they will attempt to recover the package.
- Do not relent and submit a missing mail search request – the USPS has never once located a missing package for us in this way.
- Do not file a claim – we will handle this part of the process on your behalf.
- If they’re unable to recover the package, ask for a signed statement and email this along with your order number to support@hugeminis.com.
Ultimately, we are not responsible for misdelivered packages, but with your cooperation we will do our utmost to ensure that you receive what you ordered.
Shipping Map
All orders ship out of Northeast Ohio. Please view the map below for estimated shipping time to your area. Packages weighing over 1lb shipping to non-contiguous states (Alaska, Hawaii, Puerto Rico, etc.) may travel by ship and can take up to 15 days.
For shipments outside of the United States, please see time estimates in the shopping cart.
